gender, labor and technology in the Bell System, 1880-1980
- Categories
- Book/Boek
- Creator
- Green, Venus
- Publish Year
- 2001
- Shelfmark
- B2718 - B
- Thesaurus
- telefonisten, bedrijven, technologie, vrouwbeelden, racisme, vakbonden, Verenigde Staten, 19e eeuw, 20e eeuw
- Description
- Author - a former Bell System employee - presents a hundred- year history of telephone operators and their work processes, from the invention of the telephone in 1876 to the period immediately before the break-up of the American Telephone and Telegraph Company in 1984. The book shows how, as technology changed from a manual process to a computerized one, sexual and racial stereotypes enabled management to manipulate both the workers and the workplace.